Technical Support and Computer Training: Getting the Most Out of Your Tech

Technology can open up a world of possibilities but only if it works how you want it to. From streaming your favorite shows to checking your bus timetable, more and more everyday things now rely on having a working computer, smartphone, or tablet.

If you're feeling a bit left behind, you're not alone. We're here to help with friendly, face-to-face tech support and computer training. Whether you're just getting started or want to learn a little more, we can make it simple.

Getting New Devices Set Up the Right Way

Have a new gadget sitting in the box? We can help you get it up and running properly, whether it's an Apple TV, Chromecast, or a smart speaker, we'll:

1. Connect it to your TV or network.
2. Get your streaming apps such as Netflix, Disney+, and Amazon Prime working.
3. Walk you through how to use the remote or app so you feel confident using it.

The same applies to printers. Setting one up the right way can be fiddly, especially if you want to print wirelessly. We'll take care of:

1. Installing the printer on your computer or device.
2. Connecting it to your Wi-Fi.
3. Showing you how to use all the main features, such as scanning and copying.
   

Learn How to Use Everyday Services Online

It's becoming more common for companies to direct you to their website for things such as:

1. Paying bills.
2. Accessing schedules or public transport timetables.
3. Booking appointments.

We can sit down with you and walk through how to:

1. Find and bookmark the right websites.
2. Use your council, bank, or service provider's site properly.
3. Use search tools such as Google to get what you need faster.

If you'd like help using Facebook or video chat apps such as Zoom or WhatsApp, we can guide you through that as well.

Get Your Home Wi-Fi Set Up and Working

Trying to set up Wi-Fi for the first time? Or maybe your connection keeps dropping out? We can:

1. Help choose the right spot for your modem.
2. Set up your Wi-Fi network and name it something you'll remember.
3. Connect your devices, including laptops, smart TVs, tablets, and phones.
4. Show you how to reconnect later if anything ever drops out.

Having a solid home Wi-Fi setup makes everything run smoother, from streaming videos to video-calling the grandkids.

Access Email from Anywhere

Being able to check your email from your phone or tablet is handy, but getting it set up can be confusing. We can:

1. Set up your email account on your smartphone or tablet.
2. Make sure everything syncs properly.
3. Show you how to read, reply to, and send emails.

We'll even explain how to spot scam or spam emails, so you feel more confident using email every day.

We Come to You and Speak Your Language

You don't need to learn tech jargon or do it all yourself. We make it easy, and we come to you. Whether you want something fixed or want to learn how to use something new, we'll go at your pace.

Our goal is to help you get more out of your technology, without stress. If you'd like help setting something up, fixing an issue, or learning how to do something online, give us a call at 903-347-0073. We'd love to help.